Shipping policy

Shipping Policy

Last updated: August 28, 2026

NaturaVital™ currently offers free standard shipping to eligible addresses within the United States.

Shipping Cost

Standard shipping within the United States is free, with no minimum purchase requirement.

Any optional expedited shipping service or additional charge will be clearly displayed during checkout before payment.

Estimated Delivery

Orders are generally delivered within 5–12 business days after purchase.

Business days do not include weekends or United States federal holidays. Delivery estimates are not guaranteed. Carrier delays, severe weather, seasonal demand, incorrect addresses, and circumstances outside our reasonable control may affect delivery.

Order Processing and Tracking

After an order has been processed and shipped, tracking information will be sent to the email address provided during checkout.

Tracking information may require additional time to become active after the shipping confirmation is issued.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error, contact us immediately at dennismp971206@gmail.com. We cannot guarantee that an address can be changed after an order has entered processing or has shipped.

Additional expenses resulting from an incorrect or incomplete customer-provided address may be the customer’s responsibility.

Delayed or Lost Packages

If tracking has not updated for an extended period or your package appears to be lost, contact us at dennismp971206@gmail.com with your order number.

If tracking shows that the package was delivered but you cannot locate it:

  1. Check around the delivery location.

  2. Ask household members or neighbors.

  3. Contact the shipping carrier.

  4. Contact us if the package remains missing.

We will review the available tracking information and help determine the appropriate next step.

Damaged Packages

If your order arrives damaged, contact us within 7 calendar days of delivery.

Include your order number and clear photographs of:

  • The product received

  • The outer packaging

  • The shipping label

  • Any visible damage

After reviewing the claim, we may provide an appropriate replacement or refund.

Contact

NaturaVital™
Email: dennismp971206@gmail.com
Website: https://naturavital.store