Contact Us

NaturaVital™ Customer Support

We are here to help with questions about our products, orders, shipping, returns, refunds, and our 15-Day Satisfaction Guarantee.

Email: support@naturavital.store
Phone: +1 645-246-3027
Business hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time (ET)
Estimated response time: 1–2 business days

Business identity

NaturaVital™ is operated by Adrian Enrique Gomez Fabian
Business address: 5705 Perch Dr N, Jacksonville, FL 32277, United States.

Business model

NaturaVital™ is an independent online-only retailer and distributor and does not operate a physical retail storefront. Our current HVIQAN Batana product is primarily manufactured and shipped from China according to our fulfillment provider. Orders for United States customers are fulfilled through TeemDrop and assigned carriers. NaturaVital™ remains responsible for customer support, order questions, returns, refunds, and the policies published on this website.

Order support

When contacting us about an order, include your full name, order number, the email address used at checkout, and a clear description of the issue. Please contact us before returning any product so we can provide authorization and return instructions.